Customer Support
Context Help
If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will appear. It includes exhaustive info about all the operations that you can perform on the page in question. Each popup opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a vast range of tutorial video clips clarifying how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you are looking for, have a glimpse at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual individuals and provides real solutions. We regulary "revamp" our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't find the solution you need in the FAQ database either, you can get in touch with our great team of tech support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you send will be responded to in less than one hour (the average support ticket response time is about twenty minutes), so you will never have to wait a long time to get an answer to your question.